01. TYPES OF INFORMATION WE COLLECT

We, or our service providers on our behalf, may collect the following information about you or your use of the Discovered:

Information You Provide to Us

• Contact and registration information : such as your name, address, telephone number, email address, username, and password.
• Information about you or your friends and family : such as demographic or biographical information, gender, interests, photos, videos, or any other information about you that you provide to us, including information about friends, contacts or referrals.
• Competition, sweepstakes and survey information : any information provided when entering competitions, prize draws and sweepstakes we, or a third party on our behalf, may run. We may carry out surveys and panel discussions, which may request that you voluntarily provide additional information.
• Customer care, technical support and other feedback : questions and other messages you address to us directly through online forms and social media platforms. If you contact us by phone, we may record the conversation and/or keep a summary of the call.
• Other information you provide : any other information that you provide to us, including posts, comments, chat messages, date of birth, content and photos.
• Creator payout and tax information : if you earn money on Discovered as a creator: your billing name and contact details, tax identification number (such as SSN, EIN, ITIN or VAT number) and bank or PayPal payout details.

Information We May Collect Automatically

• Device Information : including your IP address, browser types, browser language, operating system, platform type, gaming platform, device types, and device IDs such as unique identifiers, advertising identifiers, or gaming platform identifiers.
• Usage Information : including files you download, domain names, landing pages, your browsing activity, what you click, scrolling and keystroke activity, pages viewed, advertising viewed or visited, forms or fields you complete or partially complete, search terms, whether you open an email and your interaction with the content, access times, and error logs, and other similar information.
• Content Information : including the Discovered, content you own or share, statistics, scores, replays, and achievements.
• Location Information : approximate location derived from your IP address, such as country, state, city, ZIP code and internet provider. We do not collect precise GPS location from your device.
• Viewing Behavior : : including the content you view, how long you watch each video, the quality of the service you receive (e.g. buffering, load times) as well as advertisements you have been shown or interacted with.
• Offline Information : Certain information may also be stored while you are offline and transmitted to us when you next connect to the Internet, regardless of where you connect from or the device you use to connect.

Information from Third Party Sources

We may receive information about you from third parties, partners or our service providers such as:

• Public Information : from publicly and commercially available online or offline sources, as permitted by law including demographic information, purchasing data, membership in loyalty programs or information about advertisements you have seen or acted upon, including your interaction with advertisers’ products and services.
• Social Media Information : if you visit the Discovered, on a device on which you also use social networks or if you interact with us through a social media service or other platform, we may have access to some information you provide to that social network or platform such as your name, email address, friend list, photo, age, gender, location, birthday, social networking ID, current city, and the people/sites you follow.

02. HOW WE USE YOUR INFORMATION

Depending on the Discovered, service you use, we, or our service providers, may use your information to:

Provide the Discovered, Service including

• responding to your requests or inquiries;
• providing technical support;
• sending you service-related communications, including announcements and administrative messages;
• displaying certain content, such as content you upload and make available, comments, and game statistics and rankings;
• generating suggestions on the type of video you might enjoy;
• understanding how you use the Discovered, services so we can improve them;
• processing your entries into sweepstakes, contests or promotions.

Personalize your experience including

• providing you with advertising based on your activities and interests;
• creating and updating audience segments that can be used for targeted advertising and marketing on the Discovered, services, television, third party services and platforms, mobile apps and/or websites, and offline;
• creating profiles about you, including adding information we obtain from third parties, which may be used for analytics, marketing and advertising;
• sending you newsletters, surveys and information about products, services and promotions offered by Discovered, our partners, and other organizations with which we work.

Recognize your devices and associate the information with your profile including

• using data collected or received from Discovered, Affiliates, service providers, advertisers, and other third parties, such as your device information, to match mobile advertising and cookie identifiers;
• matching your devices if you log into the same online service on multiple devices or web browsers or if your devices share similar attributes that support an inference that they are used by the same user or household;
• using this information to match your interests across devices, as well as for analytics, ad serving or reporting, or to improve the services;
• identifying you or your device or associated information with you, your device, or your profile whenever you visit the Discovered, even if you do so when logged out or without intentionally identifying yourself.

Prevent fraud and defend our legal rights

• protecting the safety of our users and others;
• enforcing our terms of service;
• preventing fraud or any other potentially illegal activities.

We may combine all the information we collect from or receive about you for any of the foregoing purposes. Please see Your Rights and Choices section for further information.

We may aggregate or de-identify your information and may use, share, rent or sell aggregated or de-identified information for any purpose and such information is not subject to this Privacy Policy.

03. HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Related Companies : : Discovered, as well as our company and affiliates to help better tailor services, products, marketing, and advertising to you.
• Service providers that perform certain business-related functions on our behalf : :including research and analytics, website hosting, transaction fulfillment, payment, processing database maintenance, contest, sweepstakes and promotion administration, fraud prevention, technology services and platforms, identity management and acquisition and conversion services.
• Advertisers, Advertising Networks, and Other Third Parties : information about how you use the Discovered, services and interact with content or ads to better tailor services, products, marketing and advertising on our service or on third party platforms. These third parties may use their own tracking technologies/cookies to collect information about you. See "Analytics and Advertising Providers" below for the providers we use.
• Hashed/Masked Information : We may share information about you along with a hashed or masked identifier, with third parties so they may better personalize your experience with them and the offers they send you.
• Social Networks : certain features in our Discovered, services may be published to your social networks. For example, if you click on a Facebook “like” button on an Discovered, service, the “like” may appear on your Facebook account. To control this sharing of information, please review the relevant social network’s privacy policy.
• Other Users and Search Engines : depending on the Discovered, service, you may provide certain information including your name, photo, and other information to create an account (“Account Profile”). Some information in your Account Profile may be available publicly to other members of that service, or the general public, and may be searchable by search engines.  When we display your user submissions, they will be identified by information in your Account Profile. We may distribute user submissions to third parties, and if we do, we may include any information in your Account Profile or submissions.
• Research and Measurement Companies : we share information about content you view on the Discovered, services with video measurement services as well as other analytics providers. See Your Rights and Choices section for more information.
• Law Enforcement Agencies, Regulators, Content Protection Organizations, Anti-fraud Coalitions and other groups to: :
• protect our legal rights, privacy or safety, and that of Discovered, Affiliates, our employees, agents, contractors, or other individuals;
• protect the safety and security of visitors to the Discovered, Services or other properties;
• protect against fraud or other illegal activity or for risk management purposes;
• respond to inquiries or requests from government, regulatory, law enforcement, or public authorities;
• permit us to pursue available remedies, commence, participate in, or defend litigation, or limit the damages that we may sustain;
• comply with the law including with subpoenas, search warrants, court orders, and other legal process; or
• enforce applicable terms of service.

Video Viewing Behavior

The analytics and advertising technologies listed below run on the pages of our website. On pages where you watch a video, the Meta Pixel runs only if you are signed in and have allowed it (see below). They automatically receive information such as the address of the page you are viewing (which can identify the video), your IP address, cookie and device identifiers, and your interactions with ads.

Analytics and Advertising Providers

We use analytics and advertising technologies to understand how users interact with our services, improve our platform, measure performance, and support advertising. We do not sell personal information for monetary consideration. Certain information may be transmitted to third-party analytics, advertising, and measurement providers as part of these services, as described in this Privacy Policy.

We use the following third-party providers. They receive the information described here automatically when you use the Services:

• Google Analytics, loaded with the Google tag (Google) : website analytics on all pages: pages visited, device and browser information, IP address and Google cookies. If you are signed in, on pages where you watch a video it receives the address and title of the video only if you have chosen "Allow" when we ask whether to share the videos you watch; otherwise it only counts a visit to a video page.
• Microsoft Clarity (Microsoft) : session recordings and heatmaps on website pages: clicks, scrolling, pages viewed, device information and IP address. If you are signed in, it runs on pages where you watch a video only if you have chosen "Allow" when we ask whether to share the videos you watch.
• Meta Pixel, part of Meta Business Tools (Meta Platforms) : measures visits on our website pages: the page address, browser information, IP address and Meta cookies. On pages where you watch a video it runs only if you are signed in and have chosen "Allow" when we ask whether to share the videos you watch with Meta, Google and Microsoft; this choice lasts up to 2 years and you can change it at any time in Settings > Privacy. Without that choice it does not run on video pages.
• SHE Media / BlogHer : video and display advertising on video, blog, article and channel pages: page address, device information, IP address and advertising cookies. SHE Media works with other advertising companies, which may set their own cookies and receive the same information when an ad is shown.
• Google Ad Manager and Google IMA (Google) : video advertising on our website and mobile apps: the video being watched, its category and creator, device information and IP address.
• AWS Elemental MediaTailor (Amazon Web Services) and our TV ad-insertion partners : advertising inserted into videos in our TV apps and live streams. For some TV apps this includes your IP address and approximate location.
• ipwho.is : converts your IP address into an approximate location.
• Constant Contact and Mailchimp : our email newsletters and marketing emails (name, email address and, if you provide it, phone number).
• Mandrill and Amazon SES : service emails such as account verification, password reset and payout notices.
• PayPal and our ACH payment provider : creator payouts.
• Amazon Web Services and Google Firebase : hosting, video storage and streaming, push notifications and chat.
• Google and Facebook sign-in, and Google reCAPTCHA : signing in when you choose these options, and protecting our forms from abuse.

Sale or Transfer of all or Part of our Business or Assets

In the event that Discovered, or any Discovered, Affiliate is involved in a merger, acquisition, transfer of control, bankruptcy, reorganization or sale of assets, or diligence associated with such matters, we may sell or transfer the information described in this Privacy Policy as part of that transaction.

04. CHILDREN

Children and Users Under 16

Discovered is not directed to children under the age of 13, and we do not knowingly collect, use, disclose, sell, or share personal information from children under 13 years of age.

You must be at least 16 years old to use Discovered. We do not permit individuals under the age of 16 to create accounts, submit personal information, upload content, or otherwise use the Services. By accessing or using Discovered, you represent that you are at least 16 years old.

If you are at least 16 and under 18 years of age (or under the applicable age of majority in your state or territory of residence), you may register with Discovered only with the consent of your parent or guardian, as described in Section 3.1 of our Terms of Use.

If we learn that we have collected personal information from anyone under the age of 16, we will take reasonable steps to delete that information promptly and terminate the associated account, where applicable.

Parents or legal guardians who believe that their child under 16 has provided personal information to Discovered may contact us at:
Email: privacy@discovered.tv

Upon verification, we will investigate the matter and take appropriate action, including deleting the child's personal information from our records as required by applicable law.

Residents of jurisdictions with higher age-related privacy protections may have additional rights under applicable law. We encourage parents and guardians to monitor their children's online activities and help enforce this policy by instructing children never to provide personal information through our Services.

Minors Under 18

Minors under 18 years old, or their parents, may request the removal of information that they posted to Discovered, sites by contacting privacy@discovered.tv Upon such request, Discovered, will anonymize, or remove any content posted by a minor, unless required by law to retain such content or information.

05. YOUR RIGHTS AND CHOICES

Communication Preferences and Opt-outs

You may unsubscribe from our email newsletters or promotional emails by following the opt-out instructions contained in the email. You cannot unsubscribe from service-related, transactional, or emails related to your Discovered, services.

Cookies and Similar Technologies

We, and our service providers, advertisers, and other partners, use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across different Discovered, services and devices. The providers we use are listed under "Analytics and Advertising Providers" above.

You can block or delete cookies in your browser settings, and some providers offer their own controls (for example, the Google Analytics opt-out browser add-on). Discovered does not currently offer its own cookie or advertising opt-out tool. Blocking cookies may affect how some features work.

Mobile Apps

You can limit personalized advertising in our mobile and TV apps through your device settings (for example, "Delete advertising ID" or "Opt out of Ads Personalization" on Android, "Allow Apps to Request to Track" on iOS, or the equivalent setting on your TV device).

Access, Correction and Deletion

Depending on the Discovered, service you use you may be able to access and correct certain information through the features provided by the service. In addition, where legally required, we will provide users with access to their information and the ability to review, update, correct, and/or delete it. We will take reasonable steps to verify your identity, such as requiring a password and user ID, and possibly photo ID before granting access to your information. For more information please contact privacy@discovered.tv.

Deleting Your Account

You can delete your account in Settings > Delete Account on our website, or in our mobile app. From the moment you submit the request you are signed out and cannot sign in, and your account is permanently deleted 30 days later. To cancel the deletion before that date, contact support@discovered.tv. Once the deletion has started it cannot be undone. When your account is deleted we remove or anonymise your information, except the records described under "How Long We Keep Your Information" below.

You can instead temporarily deactivate your account and choose a date: your account is hidden and you cannot sign in until that date, when it is reactivated automatically. To reactivate it earlier, contact support@discovered.tv.

How Long We Keep Your Information

We keep personal information only for as long as we need it for the purposes described in this policy, and then delete or anonymise it:

• Account, profile, videos, posts, comments and likes : while your account is open; removed or anonymised when your account is deleted. Files of a video you delete are removed 30 days after you delete it.
• Chat messages and attachments : 90 days.
• Watch history : 12 months after it was last updated.
• Viewing activity and interests used for recommendations, and notifications : 12 months.
• IP address and approximate location recorded when you sign up : 90 days.
• Server and application logs : 90 days; security logs 12 months.
• Support requests and their attachments : 2 years after the last message.
• Record of your age confirmation : while your account is open and for 2 years after it is deleted.
• Creator payout and earnings records (amounts, dates and references) : 7 years, for tax and accounting purposes. After an account is deleted, the PayPal address in these records is masked.
• Tax identification number : until 4 years after the tax filing due date for the last year in which you were paid, then deleted.
• Bank or PayPal payout details : while your account is open; after it is deleted, 90 days after the final payout once no balance is owed.
• Marketing emails : we stop sending them when you ask to delete your account, and remove you from our email lists when it is deleted.
• Record that an account was deleted (dates and status only) : 2 years.
• Backups : deleted information may remain in backups for up to 90 days, until they expire.

We may keep information for longer where the law requires it, or where it is needed to establish, exercise or defend legal claims.

Online Tracking and "Do Not Track" Signals

Some browsers can send a "Do Not Track" (DNT) signal or a similar signal, such as Global Privacy Control. Because there is no common standard for how websites should respond to these signals, our website does not currently change its behaviour when it receives them. You can still control cookies in your browser settings, and on pages where you watch videos the Meta Pixel runs only if you are signed in and have allowed it, and the same choice applies to Google Analytics and Microsoft Clarity for signed-in users (Settings > Privacy).

The third-party analytics and advertising providers listed under "Analytics and Advertising Providers" above may collect information about your online activities over time and across different websites when you use our website.

Other Online Services

Discovered, services may contain links to third party websites and services. These other sites (even if branded as Discovered,) may collect information about you when you visit them and use this information in accordance with their own privacy policies and terms of use. We do not endorse or control those third parties’ policies or practices. In some circumstances, Discovered, may host some websites on behalf of others and those entities may place or permit the placement of cookies and other tracking technology. Discovered, is not responsible for these tracking practices.

06. LOCATION OF YOUR INFORMATION

Discovered, is headquartered in the United States and may from time to time transfer your information to other countries and make it accessible to other Discovered, Affiliates and service providers and advertisers regardless of where they are located. We will take steps to ensure that your information receives an appropriate level of protection.

07. HOW WE PROTECT YOUR INFORMATION

We maintain procedural, technical, and physical safeguards for the Discovered, services to help protect against loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide via the Discovered, services. These safeguards vary depending upon the sensitivity of the information we collect and store. Please be aware that no security solutions are infallible.

08. IMPORTANT INFORMATION FOR CALIFORNIA RESIDENTS 

If you are a resident of California, you can request a list of all the third parties to which we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. California residents may contact us at Chief Privacy Officer, Discovered, Legal Department, Attorney Ricky Anderson, PLLC, One Arena Place, 7322 Southwest Freeway, Suite 2010, Houston, Texas 77074. Include the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide sufficient information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. You may also send this request by email to privacy@discovered.tv. We are not responsible for requests that are not labeled or sent properly, or that do not have complete information.

Currently, Discovered does not have a dedicated California privacy opt-out / “Do Not Sell or Share My Personal Information” mechanism.

09. UPDATES TO OUR PRIVACY POLICY  

If we make material changes to the way we collect or use your information, we will notify you by posting a revised version of this Privacy Policy online, and we may also notify you by other means. You should check the Discovered, services periodically for updates.

The date at the top of the Privacy Policy tells you when it was last updated. Any changes to this Privacy Policy will become effective when the revised Privacy Policy is posted. If you use this online service after the changes are posted, you have agreed the changes. If you do not agree with this Privacy Policy or any changes we make, please do not continue to use the Discovered.

10. CONTACT US

For any questions or complaints about this Privacy Policy or our privacy practices, please contact us at privacy@discovered.tv or Chief Privacy Officer, Discovered, Legal Department, Ricky@AttorneyRickyAnderson.com.